How to book a cleaning service in Sydney
Step-by-Step Guide

How to Book a Cleaning
in 5 Simple Steps

Book a professional cleaning in Sydney in under 2 minutes. Instant confirmation. No contracts. No hassle.

Quick Summary: How to Book a Cleaning in Sydney

  1. 1

    Choose your service — regular, deep, Airbnb, office, apartment, or post-construction cleaning.

  2. 2

    Get an instant quote — select home size and extras, see your price in real-time.

  3. 3

    Pick date and time — choose from available slots 7 days a week, including weekends.

  4. 4

    Provide access — key lockbox, intercom code, or be home. Fully insured cleaners.

  5. 5

    Receive confirmation — instant email + SMS with cleaner details. Pay after the clean.

Detailed Guide

The Complete Booking Process

1

Choose Your Cleaning Service

Select the service that matches your needs — regular house cleaning, deep cleaning, Airbnb turnover, office cleaning, apartment cleaning, or post-construction cleaning. Each service page shows exactly what is included and starting prices.

Pro Tips

  • Regular cleaning is best for ongoing maintenance
  • Deep cleaning is ideal for seasonal refreshes or moving in
  • Airbnb cleaning includes linen change and restocking
Step 1: Choose Your Cleaning Service
2

Get an Instant Online Quote

Use our online booking form to get a personalised quote in under 2 minutes. Select your home size, number of bedrooms and bathrooms, preferred frequency, and any extras. The price updates instantly as you make selections.

Pro Tips

  • Weekly cleans save up to 15% compared to one-off bookings
  • Add extras like oven cleaning or window cleaning if needed
  • No payment required upfront for regular bookings
Step 2: Get an Instant Online Quote
3

Pick Your Date and Time

Choose a date and time slot that works for your schedule. We offer morning, afternoon, and evening slots 7 days a week including weekends. Same-day and next-day availability for urgent cleans in most Sydney suburbs.

Pro Tips

  • Morning slots (8am–12pm) are most popular — book early
  • Weekend slots fill up fast for Airbnb turnovers
  • Same-day available with 3+ hours notice in Inner West and Eastern Suburbs
Step 3: Pick Your Date and Time
4

Provide Access Instructions

Tell us how to access your home — key lockbox, intercom code, building manager, or you can be home. Our cleaners are police-checked and fully insured, so your property is always safe. Special instructions for strata buildings are welcome.

Pro Tips

  • Key lockboxes are the most convenient option for regular cleans
  • For apartments, provide building access codes or intercom instructions
  • Let us know about pets so we can assign the right cleaner
Step 4: Provide Access Instructions
5

Receive Confirmation & Relax

You will receive instant email and SMS confirmation with your cleaner’s name, photo, and contact details. A reminder is sent 24 hours before the clean. After the clean, you will receive a completion notification and can rate the service.

Pro Tips

  • You will get your cleaner’s profile before they arrive
  • Payment is processed automatically after the clean is complete
  • Rate your clean to help us maintain our 4.9★ Google rating
Step 5: Receive Confirmation & Relax

Common Questions

Booking FAQs

How long does it take to book a cleaning online?

The entire booking process takes under 2 minutes. Select your service, answer a few quick questions about your home, choose a date and time, and receive instant confirmation.

Can I book a cleaning over the phone instead of online?

Yes. Call us on +61 411 120 188 and our team will help you choose the right service, provide a quote, and book your preferred time. Phone bookings are available Monday to Saturday, 8am to 6pm.

Do I need to pay a deposit when booking?

No deposit is required for regular house cleaning, apartment cleaning, or Airbnb cleans. Payment is processed securely after your clean is completed. For large post-construction cleans, a 20% deposit may be requested.

What information do I need to provide when booking?

We need your address, home size (bedrooms and bathrooms), preferred date and time, access instructions, and any special requests (allergies, pet details, priority areas). The more detail you provide, the better we can tailor the service.

Can I change or cancel my booking after confirmation?

Yes. You can reschedule or cancel free of charge up to 24 hours before your booking. Cancellations within 24 hours may incur a fee. Manage your bookings anytime through our online portal or by calling us.

How do I know which cleaning service is right for my home?

Regular cleaning is ideal for ongoing maintenance (weekly or fortnightly). Deep cleaning is best for seasonal refreshes, moving in, or when your home needs intensive attention. If you are unsure, call us for a free consultation.

Ready to Book Your Clean?

Follow the 5 steps above and have your clean confirmed in under 2 minutes.